Mark Ryan

Background

About Mark Ryan

In an era where every business pretty much relies on technology, resilience is no longer optional. It’s strategic. I work at the crossroads of technology, regulation, and operational risk, helping organisations safeguard their critical software and SaaS dependencies when the unexpected happens.As Head of Escrow & SaaS Continuity at SES, my focus is on redefining how continuity is achieved in the cloud age. Traditional software escrow was built for on-premise systems; today, we deliver SaaS Continuity - an evolved model that ensures uninterrupted access to cloud-hosted applications and data, even if a vendor becomes unavailable. It’s a practical, compliant solution that aligns seamlessly with DORA, PRA, and ISO 27001 frameworks, giving clients the confidence that their operational resilience stands up to regulatory scrutiny.But beyond compliance, this is about control and trust. I believe resilience should empower organisations, not restrict them. My mission is to help end users and technology providers build continuity strategies that are both technically robust and commercially intelligent. Because when the ecosystem is resilient, innovation can thrive without fear of failure.I’m also a public speaker, having presented at conferences and industry panels on topics such as digital supply chain risk, operational resilience, business continuity in SaaS environments, and the evolving role of escrow in modern tech landscapes.If you're looking to secure your software assets, optimise your operational resilience strategy, or need guidance navigating the complexities of SaaS contracts and dependencies, I can bring clarity, confidence, and over 20 years of hands-on experience so please feel free to contact me.Specialties:• Software Escrow & SaaS Escrow• Operational Resilience Consulting• SaaS Risk & Vendor Assurance• Technology Due Diligence• Strategic Project Management• Third-Party Risk Management• Business Continuity Planning• Public Speaking & Thought Leadership