Mark Schroder

Background

About Mark Schroder

Dedicated HR Specialist (Employee Benefits) with a strong background in administering on-duty, retirement, post-retirement, insurance, and health benefits. Proven track record in providing comprehensive counseling to management, employees, and beneficiaries on program coverage, office personnel regulations, procedures, and technical provisions of both the Civil Service Retirement System (CSRS) and the Federal Employees Retirement System (FERS). Skilled in Federal Benefits programs, including Health Benefits, Life Insurance Survivor Benefits, and Long-Term Care Insurance. Passionate about delivering high-quality service while ensuring compliance with all relevant regulations and policies. Eager to bring expertise and enthusiasm to a dynamic team committed to employee well-being and organizational excellence. Career Pinnacle Currently functioning in a key leadership role as HR Specialist (Employee Benefits) with Department of Homeland Security. Previously Administered the full range of employee benefits at Office of Personnel Management as Legal Administrative Specialist. Serve as Subject Matter Expert (SME) in benefit programs, employment laws, governing bodies, and compliance policies & procedures. Proficient in resolving complex cases involving sensitive or serious retirement and benefit-related issues, and address matters that have led to significant controversy and contention. Vociferous and customer focused professional with a natural ability to provide overall leadership to multiple HR programs, cross-functional teams, and business operations. Exceptional track record of excelling in roles with constantly evolving responsibilities. Specialties: Strategic HR Planning, Benefits Administration, Health and Insurance Benefits, Retirement Packages, Eligibility Determination, Claims Processing and Authorization, Employee Relations, Payroll Compliances, Employee Record-keeping/HRIS, Executive Consulting, Team Building Leadership, Project/Program Management, KPIs & Dashboarding, Data Analytics, Learning & Development, Budget Management For, further communication I can be reached at mrkschroder1@gmail.com