Mark Serra

Background

About Mark Serra

Hi there! I'm the Information Technology Manager who’s seen it all, from the days of dial-up and floppy disks to the era of cloud computing and AI. You could say I’ve been around the block—or at least, I’ve rebooted it a few times! I’m the person who can turn “Have you tried rebooting your computer?” into a strategic IT solution. With over two decades of experience keeping the tech ship afloat, I’ve mastered the art of dodging rogue USB sticks and taming wild printers. My superpowers include explaining complex tech jargon in a way even your grandma would understand and ensuring that the only downtime you experience is on your lunch break. When I’m not debugging code or making sure our systems are secure, you’ll find me binge-watching Unsolved Mysteries, 3D Printing and CNC’ing just about anything, or teaching my 2 year old how to help mom and dad with their computer. I also have a knack for finding the best energy drinks in town, because let’s face it, IT runs on caffeine! Here on LinkedIn, I’m looking to connect with fellow tech enthusiasts, share some laughs over our latest IT challenges, and maybe swap a few tech memes. If you’re interested in cybersecurity, cloud solutions, or just need a recommendation for the best noise-canceling headphones, let’s connect!**P.S.**: I promise not to spam your feed with cat videos—unless they're really, really good ones.