Mark Summa
Guest Experience Manager Frontierland Attractions at Walt Disney World
Based in Clermont, United States
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Seniority
Manager
Department
Other
Location
Clermont
Industry
Entertainment Providers
Company size
26K
Contact information
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m•••••••@parksjobs.disneycareers.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Mark Summa
I have been worked in the hospitality industry in the Southern U.S. for 8 years with experience in theme parks and resorts. I currently work at Walt Disney World Company and Resorts where I have learned the gold standard of world-class leadership and hospitality skills to increase both guest and cast member satisfaction. Throughout my journey, I have overseen park experience, guest experience, custodial and housekeeping operations, and resort operations. Key Expertise Microsoft Office Suite, Microsoft Excel, Adobe Photoshop, Disney Computer Systems (CDS, GEMS, Workbrain, ATS, CastApp, DClean App), Web Page Creation, Internet Research Monitoring of Cast Deployment System (CDS) to assess budget hours and team rotation. Lead point of contact for transportation operation.
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