Mark Trew

Background

About Mark Trew

Mark is a dynamic, results-driven Chief Operating Officer at The Constellation Group, offering over 25 years of comprehensive experience in retail, security, and risk management. Beginning his career in Tesco's retail stores, Mark has honed an exceptional level of customer service skills over his 19-year tenure, which includes seven years dedicated to shrink and security operations. Since transitioning to The Constellation Group 18 months ago, Mark has shown incredible leadership, managing operations across two sites while concurrently handling contracts for a wide range of clients, including five-star hotels, retail stores, event venues, and corporate entities. His effective management of a remote team demonstrates his flexibility and capability to adapt in a dynamic working environment. Mark's profound understanding of security and shrink has led him to work closely with stores to improve unknown loss and achieve budget targets. With a focus on data analytics, he excels at identifying trends and using this information to enhance security capabilities and implement projects that improve retail safety. In addition to his operational responsibilities, Mark is deeply committed to coaching and supporting his teams, promoting an environment of continuous learning and improvement. His budget management expertise and ability to strategise aligns with the financial health of The Constellation Group's subsidiaries, including CN Security and Armatus Risks. Overall, Mark's comprehensive skill set, driven by his experience and commitment to excellence, plays an instrumental role in ensuring that The Constellation Group and its subsidiaries remain at the forefront of security and event management services.