Mark Whittlesea

Background

About Mark Whittlesea

I'm a very experienced, tech savvy and results driven Digital Transformation/Product Consultant/Manager with proven experience in;* No-code digital platform configuration and deployment * B2B SaaS cloud solutions * Enterprise Customer Success Management * Practical application of Digital Technologies to innovate and transform inefficient working practices and processes using no-code platforms * Software Product Management/Owner - qualified CSPO * Business Analysis - qualified CBAP, Requirements Engineering certified * Requirements definition gathering and analysis * Stakeholder engagement and management * Agile working techniques inc SCRUM * Market Development/Account Management/Customer Success I’ve spent many successful years helping, advising and working with my clients to deliver affordable and achievable solutions from a complex array of Information Technology and Software choices that they have available to them. I work hard to understand my client’s needs and then how to turn them into practical steps to achieve them to deliver their desired outcome. I've worked very closely with both small & large internal / external teams to achieve successful results and deliver projects. I am able to provide clear and concise advice to my clients & team members on the following areas:* Application of no-code technologies to innovate * Digital transformation of inefficient existing systems/solutions * Incident, Investigation & Case Management * Security Operations * Information Security