Mark Wouters
COO at Seren
Based in United Kingdom
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Seniority
C-Team
Department
General Business & Management
Location
United Kingdom
Industry
Hospitality
Company size
25
Contact information
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m•••••••@serencollection.co.uk
Phone
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Background
About Mark Wouters
Experienced Chief Operating Officer | Strategic Hospitality Leader | MBA | Operational Excellence | Brand Storytelling Dynamic and results-driven COO with a proven track record of leading high-performing teams and delivering operational excellence across luxury hospitality and fine dining. With a strong foundation in hotel and restaurant management, I bring deep expertise in pre-opening strategy, brand development, guest experience design, and menu engineering. My leadership style is rooted in clarity, collaboration, and creativity guiding teams to deliver exceptional service while maintaining commercial agility. I have successfully shaped and scaled operations for distinctive hospitality brands, always with an eye toward innovation, sustainability, and guest-centricity. Holding an MBA in Hospitality Administration from the Glion Institute of Higher Education, I combine academic insight with hands-on experience to drive growth, elevate standards, and forge meaningful connections between people, place, and purpose
Decision-makers
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