Marko Nikolic

Background

About Marko Nikolic

After more than 10 years of experience in IT Department's Tech Support of Sberbank Serbia, Volksbank Malta and Volksbank Serbia, handling all sorts of issues on a day to day basis has become somewhat of a walk in the park for me and my team. There are challenges still, but nothing that would require more than a bit of research. Any kind of hardware or software issue is handled with practice, experience, knowledge or a bit of common sense. Most of the manual work has become automated with powershell, batch scripting and VBS, leaving ample time for me to pursue know-how's in Windows Server administration, IBM Lotus Domino and anything else that peaks my interests during my work here. Communication is key to a good support, and we have proven, time and time again, that we are more than capable of providing excellent support even at the harshest of times.