Markus Husemann

Background

About Markus Husemann

Experienced executive with a significant track record in modernization and transformation processes of HR services in the service sector (saas and BPO) with a focus on revenue growth and talent retention and development. Experience- Sales responsibility for €17,5m, P&L responsibility for €4.8m - 20 years of experience in B2B service in the health and social economy with an IT background - Over 15 years of experience as a manager, leadership and development of managers, responsibility for over 120 employees - Business development of a BPO division - Project management scope- grown up, middle class - HR Services, HR Tech, Software Development, HR Software, HR Platform - 100 to 300 employees - hierarchical or matrix organizational structure - services in the field of HR services, IT services and outsourcing - growth, transformation and restructuring, change management, turnaround management - ASP and BPO processes, SaaS, HRaaS. B2B - DACH, Germany, Austria, Switzerland Core Disciplines- COO, CEO, CPO, Chief Operation Officer, Chief Executive Officer, Chief Process Officer, Line of Business manager. head of department, director, head of service delivery, board member, director, division head, commercial head, business unit head, member of the executive board - management, operations, sales, cost reduction and increase in efficiency, increase in sales, increase in EBIT, reduction in personnel costs, digitalization, employee enrichment, employee satisfaction, customer communication, business development, development of skilled workers, leadership and development of executives - project management, human resources management system, personnel management system, HR management, payroll services, payroll accounting, payroll accounting, finance, accounting, controlling, strategy, product development, development of services - ISO9001, ISO27001, IMS, Integrated Management System, Design Thinking - P&I LOGA, LogaAll-In, LogaHR, Loga³, KIDICAP, Infoniqa, Microsoft Dynamics, Hyperautomation Special Achievements: sales increase by 65% from €11 million to €17,5 million in 4 years and EBIT increase new customer acquisition through recommendation service optimization and development of services increase in customer satisfaction by 2 grades in 3 years reduction of employee turnover to less than 1% with over 120 employees increased efficiency through digitization restructuring of the largest organizational unit with the highest turnover establishment of a successful BPO division as part of business development