Markus Nylund

Customer Success Manager Tietoevry Industry, Energy & Utilities at Tietoevry

Based in Vaasa, Finland

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Seniority

Other

Department

Other

Location

Vaasa

Industry

IT Services and IT Consulting

Company size

12K

Contact information

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Email

1 credit

m•••••••@tietoevry.com

Phone

5 credits

+358 ••• •••• ••••

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Background

About Markus Nylund

As a dedicated Customer Success Manager, I excel in building strong relationships with clients and ensuring their success with our products and services. With a keen focus on customer satisfaction, I work collaboratively with cross-functional teams to deliver exceptional support and drive continuous improvement. My goal is to help customers achieve their business objectives and maximize the value they receive from our solutions. Customer Success, SaaS deliveries, MRR, customer relation management, service management, operational and tactical service governance, people & resource management, line management, continuous service, service improvement, good understanding of SLA's & KPI's, hands on management experience from both small and big corporation environment, worked with multiple stakeholders globally. mm_nylund@hotmail.com

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