Marlena Tholen

Background

About Marlena Tholen

I am an accomplished and goal-oriented Decision Support consultant with extensive experience in project management, system implementation, forecasting, cross-functional team building, strategic planning, report writing, and data analysis. I have been in healthcare for over 20 years and my dynamic background includes being involved in direct patent care, administrative roles, staff scheduling, mentoring others, IT system support and system maintenance to software implementation and project management. Proven aptitude for Statement of Work creation, training and development, and compliance. I excel at defining and executing project milestones through dynamic forward thinking and a keen attention to detail. I facilitate company success by leveraging exemplary leadership, technical, and interpersonal skills to drive client-based solutions and perpetually redefine expectations.My project management skills allow me to set and manage priorities appropriately to complete tasks on time and with high degree of quality while using the appropriate tools and resources to complete the project efficiently and effectively. I am also an effective problem solver who seeks alternative solutions. I excel at people skills, handle team conflicts, setting goals, and effectively communicate to all levels. Additionally, I am highly adaptable to change, pick up skills quickly and embrace new challenges to enhance my skillset. I fully appreciate how crucial the communication stages are for success. Therefore, I insist on communicating with clients and all team members, crafting a working methodology, and working together to identify and mitigate risks. Areas of Expertise• Software implementations for multi-hospital systems as well as single facilities• Implementation methodology development• Project Planning and Management• Interface Design to conform to complex data model• Data Integration & Data Audit• Training material development and delivery• Product Enhancement Prioritization• Mentoring and On-boarding• Organizational SkillsKnowledge In• HL7 Messaging• Agile Methodologies• Crystal Reporting• SQL