Marlene Pujols

Background

About Marlene Pujols

Professional Experience: Allstate Ins- Group(-06/2011-current)- In charge of reviewing personal lines business within insurance companies and staying up to date with state compliance. I reviewed daily escalated accounts within the office to avoid any D.O.I. complaints and E&O complaints. I focused on bringing the true value of insurance to all personal lines of business for new and current clients. Also I bring in the good hands approach with bundle by cross selling Life, Auto and other personal lines products. CNA Ins-(10/2009-04/2010) – I was subcontracted temporarily threw Kelly Services. I received daily inbound calls for commercial policies. I did audits for commercial accounting and accounting across all fifty states. While staying within company guidelines and did risk management estimates to retain accounts for the companies book of business. Liberty Mutual-(06/2006-10/2008)- I handled inbound and outbound calls set up new business for personal insurance within in all fifty state in the lines of auto, umbrella, home and renters insurance. I consistently was above company quotas on a quarterly basis and specialize in piloting programs to bring customer satisfaction to above standards. AIG Insurance-(06/2006-06/2007) I handled daily inbound and outbound calls within personal lines of insurance. While cross selling clients to other company products that would help retain the company’s book of business. SunTrust Bank-(09/2004-03/2006)-I received daily inbound calls from new and current clients on setting up accounts. I set up certificate of deposit money market accounts, equity lines, credit cards, saving accounts and checking accounts.