Marlene Valardo

Background

About Marlene Valardo

OBJECTIVE IT Professional seeking a position in Technical Account Manager where I can make a significant contribution utilizing my demonstrated analytical, organization, customer service, communication, project management and problem solving skills. Experienced IT Professional Service Consultant, with account management skills and strong client relationships with several Fortune 500 companies. On site Support Engineer with strong Pre and Post sales project management and leadership skills with a proven record of successful project implementations. I am highly motivated, a quick learner and attentive to details with very solid communications skills. SELECTED ACCOMPLISHMENTS • On Site Lead Engineer Project Manager on a major implementation for Citigroup. When Customer urgently requested my help doing anything possible to reduce the projected 18-month period for this project, I led the team in finding a way to complete the project in 6 months. • A delighted customer who realized a savings of over in IT and infrastructure cost while generating in revenue for StorageTek first year, resulting in in revenue over the 5year project. • Data Center Relocation and Migration. Accountable for detailing each phase of relocating major Financial Institution Data Center out of state. Provided detail project plans, worked with all IT departments and responsible staying within schedules and budget. • IBM Client Value Achievement Award - 2015 program. ‘Put the Client First’ • Thank you for your outstanding technical sales leadership with our clients Bank of America and Morgan Stanley; with Product Development on the Hydra, and with IBM Service. As a result of your initiative and diligence, IBM was able to maintain its business relationship in both accounts.