Marlies van Dijk

Background

About Marlies van Dijk

Excited to work with a dynamo team to supporting organizations who want to change their business models and innovate their services. I struck the Pivot Group in 2020 in order to support both big and small organizations across the country. I have an insatiable appetite to change the status quo in healthcare. I got my feet wet in the design world when I founded and led the Design Lab in Alberta Health Services in 2016. We had the privilege of designing healthcare solutions for humans across Alberta in all sectors of the health and care space. Before my design obsession, I launched and led the Surgical Quality Action Network (SQAN) in British Columbia through the BC Patient Safety and Quality Council. We supported 25 hospitals from 6 health authorities used the NSQIP program to improve surgical outcomes and transform care. I was one of the co-creator of the Safer Healthcare Now! Campaign launched in 2005 via Canadian Patient Safety Institute. This was the first national healthcare movement in Canadian healthcare. I led the Western Node representing the 4 western provinces with 350 front lines teams enrolled. My early days started with working in the ICU as a nurse and eventually worked in the non profit sector to improve the lives of marginalized and underserved adults in the downtown.