Marlo McCracken

Background

About Marlo McCracken

Dedicated insurance professional with a combined six years of experience in the health insurance industry as a claims examiner, an analyst and now a claims supervisor. Effective at coordinating workloads and managing continuous claims volumes. Knowledgeable about basic and complex claims, domestic and internationally incurred. Experience collaborating with different business units and external vendors to help improve processes and troubleshoot issues. Utilizes logical thinking to identify, diagnose and rectify problems. Prior to my career in insurance I had retail management experience with a strong emphasis on production and teamwork. The skills I used in those roles transitioned into my current role seamlessly. Education includes a Bachelor of Science in Psychology with a certification focused in Human Resources Management from Indiana University-Purdue University at Indianapolis.