Marlon Espiritu
Creator Team Lead (Spotify for Artists Project) at Concentrix
Based in Manila, Philippines
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Seniority
Manager
Department
Other
Location
Manila
Industry
IT Services and IT Consulting
Company size
199K
Contact information
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m•••••••@concentrix.com
Phone
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Background
About Marlon Espiritu
At the helm of Spotify for Artists project at Concentrix, my role as Creator Team Lead encompasses the management of a robust team and the fortification of vital client relationships. With a commitment to excellence, the team under my leadership consistently surpasses key performance metrics, reflecting our collective dedication to service quality and innovation in customer experience. My expertise in CRM systems and technical support fuels the project's success, ensuring artists receive unparalleled service. We have pioneered recognition initiatives and career development opportunities, significantly enhancing team motivation and performance. The drive to cultivate a thriving, dynamic environment for both clients and team members is the cornerstone of our collective achievements.
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