Martha Cuevas

Background

About Martha Cuevas

I am a seasoned professional with 10+ years of customer service and program coordination experience in the education and housing sectors, seeking to leverage my unique perspective for a role in the tech industry. Recognized for demonstrating a natural aptitude for team leadership, as well as for building strong community relationships, I have a verifiable history of contributing directly to program growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include human resources, process improvement, and database management. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, problem solving skills, as well as technical acumen, performance analysis, project management and resource management to support efficiency and maximum returns. Currently, I am a Housing Program Specialist with the County of San Mateo Housing Authority. Under my leadership, I oversee the interview and eligibility process to assist individuals in need of affordable housing or subsidies. I also maintain comprehensive electronic records of all client information and documentation while maintaining strict confidentiality. In addition, I liaise with senior leadership and program teams to streamline the eligibility process while ensuring compliance with all relevant regulatory requirements. Colleagues describe me as a progressive, driven, down-to-earth, strategic, and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.