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Martin Doe

Senior Manager, Aviva Group Centre Service Desk, Global IT Support Services at Aviva

Based in Gillingham, United Kingdom

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Seniority

Manager

Department

Information Technology

Location

Gillingham

Industry

Insurance

Company size

26K

Contact information

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Email

1 credit

m•••••••@aviva.com

Phone

5 credits

+44 ••• •••• ••••

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Background

About Martin Doe

I am an experienced European Operations / Service Manager with a proven track record of success, both private and public sectors, which includes Financial (Trading Room, VIP, Back Office), Local Authority, and Travel. I specialise in providing high-level design and implementation controls to build consistently improved business performance, with a focus on cost containment and service improvement. Strong commercial acumen, hands-on, responsive, adaptable and effective in change management. Certified in both ITIL and Prince2. Specialties: 1. Strong pro-active leader, experience of managing remotely. Providing coaching and mentoring to build cohesive teams. Results orientated and customer focused. Excellent relationship management skills. Stakeholder Management. Project Management. Incident Management. Extensive Budgetary Control / Management. Global / Regional Desktop Strategy Management. Service Delivery. Change Management.

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