Martin McElroy

Background

About Martin McElroy

IT Project, Service Delivery, and Vendor Manager with 30+ years of experience delivering customers the best value and quality of service through negotiations with vendors and contractors. Proven track record in spearheading projects and ensuring compliance with all SLAs and KPIs. Built and managed positive and productive relationships with stakeholders at all levels, including customers, vendors, and suppliers. Maximised the efficiency of the broader end-user teams by ensuring the integration of all onshore and offshore teams. Drove significant savings through the renegotiation of contracts. While I worked in IBM/Kyndryl I worked with some of the biggest Retail, Banking, Manufacturing, Pharmaceutical companies in Ireland ensuring the IT Systems are kept running to serve the whole population needs. More recently I have worked with a number of Multinational companies delivering Projects that alignment with the customer agreement during the renegotiation of the contracts.