Martin Reck

Background

About Martin Reck

As a Hotel Director and COO of a startup specializing in AI-powered video translation, I leverage my expertise in hospitality to enhance technological innovation with a strong focus on user experience. With several years in the hospitality industry, I’ve developed a deep commitment to personalized service, high-quality client experience, and operational excellence—skills I now apply to transform the customer experience in the tech world. As COO, I lead initiatives to make video translation more accessible, immersive, and tailored for an international audience, always placing the human experience at the center of innovation. My background in hospitality enables me to design AI solutions that exceed user expectations by building on values of service and care. At the intersection of hospitality and technology, I believe in an approach where innovation serves to humanize the customer experience, providing global accessibility and genuine connection.