Martina Bacchi
Customer Sales Support Coordinator at Thermo Fisher Scientific
Based in Valencia, Spain
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Seniority
Staff
Department
Sales & Business Development
Location
Valencia
Industry
Biotechnology Research
Company size
99K
Contact information
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m•••••••@thermofisher.com
Phone
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Background
About Martina Bacchi
Multilingual professional (Italian, English, Spanish) with strong experience in Customer Success, SaaS, and international client management. Skilled in onboarding, training, and retention strategies, I have supported companies and clients in achieving long-term growth by delivering tailored solutions and building trusted relationships. My background includes working with cross-functional teams, optimizing processes, and using digital tools such as Salesforce, Atlassian, Workday, and SAP to improve efficiency and customer experience. Passionate about digital transformation, problem-solving, and people-centered growth, I thrive in dynamic environments where empathy, communication, and organization make the difference. Key strengths: ‍Onboarding & training 🫂Client engagement & retention strategies Stakeholder management across cultures ‍Process optimization & digital tools Empathy, communication & problem solving
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