Seniority
Manager
Department
Operations
Location
Schaumburg
Industry
Insurance
Company size
60K
Contact information
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m•••••••@allstate.com
Phone
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Background
About Marty Beach
Dedicated Process Expert with experience in Business and ITSM. Deep ERP knowledge with experience in customer-facing and back office processes. Excellent communication skills, comfortable with all organizational levels and locales, from shop floor to the executive office both in North America and globally. Specialties: ITIL Process management, SAP SD configuration - Order document types, output control, text control, copy control, pricing. ITIL v3 foundation certified, ITIL intermediate Service Lifecycle: Service Operation & Service Design certified. Kepner-Tregoe Problem Solving & Decision Making Certified.
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