Mary Bauer

Background

About Mary Bauer

Dedicated, well-organized with the ability to multi-task Sr. AR Admin thrives on responsibility and being a team player. Possess strong interpersonal & communication skills with the ability to communicate with people of all levels of the organization professionally. Seeks continual challenge and opportunities to learn. Excellent prioritization and time management with ability to stay calm under pressure. Partnered with Customer Service, Sales Support, Territory Managers and Outside Reps for optimal customer experience- Superior customer relationship skills - Excellent ability to prioritize and re-prioritize when necessary, time management, accuracy and attention to detail - Ability to exhibit composure, patience, and confidence when facing difficult situations - Excellent oral communication skills and the ability to resolve misunderstandings and errors in a diplomatic manner - Prepare and send monthly customer statements & buying group payment confirmations - Initiate customer communication on past due invoices - Review and resolve unauthorized deductions - Troubleshoot and track outstanding payment issues - Assist AR Manager with establishing and evaluating customer credit limits – both for new & existing customers, analyzing credit reports for reasonable credit limits - Identifying change in customer payment trends - Contributes information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements - Train, provide direction, foster teamwork, address concerns and resolve problems to retain a motivated AR Team - Assists with developing, implementing, and monitoring procedures to ensure effective and efficient operation of the Accounts Receivable department - Oversee cash application process for accuracy and timeliness - Assist with audit requests