Verified recordSoftware Development

Mary Beth Ayers

Sr Onboarding Consultant at Docusign

Based in Nashville, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Nashville

Industry

Software Development

Company size

8.5K

Contact information

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Email

1 credit

m•••••••@docusign.com

Phone

5 credits

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Background

About Mary Beth Ayers

Experienced & detail-oriented leader looking to enhance the user experience, increase satisfaction and drive loyalty. Highly focused on customer success, passionate about delivering quality service and consistent experiences to achieve positive outcomes resulting in total customer satisfaction. Extensive 20+ years of experience focused on customer service has strengthened my critical thinking skills, empathy level and ability to listen. I can help reach team and company goals with my multifaceted skill sets: Customer Satisfaction, Customer Onboarding, Account Management, Shared Services Operations, User Training, Knowledge & Content Management, Employee Coaching, Contact Center Leadership, Quality Monitoring, Soft Skills, Process Improvement and Leadership.

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