Mary Hand

Background

About Mary Hand

Creative/innovative professional that is performance driven with solid communication and problem-solving skills. Adept at achieving objectives, coaching for success, and providing stellar customer service. Adaptable to consistent change.• Administrative professional with experience in data entry, customer service, emergency/maintenance dispatch, logistics dispatch, email/written communication, scheduling tasks, working with various computer systems to support the business, and creating procedures to process various business functions.• Career highlights include effectively heading and piloting a new maintenance work order system; working with the business to achieve their goals for reducing the amount of work orders generated for vendor service as a subject matter expert; analyze, research, and identify the root cause of store maintenance issues; have been recognized by a supervisor for effectively resolving issues as they arise in a timely efficient manner.• Academic background includes studying the various business functions of a business, and how to effectively use various business systems to analyze, research and identify the root cause of issues regarding the different needs within the business and creating a solution.