Mary McDermott

Background

About Mary McDermott

LEARNING MANAGEMENT SYSTEM ADMINISTRATOR: Fifteen years experience creating and facilitating learning plans for 300 plus learners in a Saba learning management system. Work with Subject Matter Experts and Compliance Department to create and maintain training curriculum focused primarily on financial/banking compliance training. Develop and administer user training. Support users and troubleshoot system. Manage course assignments, training sessions and schedules for new employees and instructor-led training. REPORTS: Track test results to ensure goals are met. Produce detailed, accurate reports for examiners, auditors and board oversight. E-LEARNING DESIGN: Seven years experience designing and developing eLearning with Articulate Storyline using Agile Design and adult learning principles. WRITING: Write guidelines and procedures, documentation, instructions, and follow-up correspondence to ensure compliance. SUMMARY: Excellent communication skills, both written and verbal Strong combination of technical and creative aptitude/skills. Self starter with a bias for action. Excellent time and project management skills, with a strong customer service orientation. Highly proficient in MS Office, including Excel, Word and Powerpoint.