Mary Steadman
Co-founder Director of Partnerships at Lura Lifestyle
Based in London, United Kingdom
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Seniority
C-Team
Department
Other
Location
London
Industry
Travel Arrangements
Company size
4
Contact information
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m•••••••@luralifestyle.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Mary Steadman
Mary Steadman is an expert in ultimate guest service having worked in the luxury hospitality and tourism industry for over 24 years. During this time, she has served as a senior manager, guest lecturer, trainer, business owner and board member. She is currently Co-Founder & Director of Partnerships at LURA Lifestyle Management & Co-founder of Stiel & Steadman Service Solutions. Her hospitality career started at Fairmont Hotels and Resorts and then moved to a Small Luxury Hotel. During this time, she also held the positions of Secretary and Vice Director of Les Clefs d'Or Ontario. In 2008, Mary was responsible for the successful launch of the American Express Canadian Centurion Concierge service which she led for three years before relocating to the UK as Head of Concierge Services for American Express UK. Prior to creating LURA Lifestyle, she was Head of Services for Westfield Europe Limited and Director of International Concierge at Insignia Lifestyle Boutique. Mary is Co-Founder & Director of Stiel & Steadman Service Solutions. Mary holds a BA in Sociology from York University in Toronto, Canada.
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