Mary Trahan
Customer Service Associate at At&t
Based in Park Ridge, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Park Ridge
Industry
Telecommunications
Company size
180K
Contact information
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m•••••••@att.com
Phone
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Background
About Mary Trahan
Highly professional Customer Service Specialist with extensive experience in both a large telecommunications company and a small paper company. Leader committed to quality and team-building, adaptable, creative and an excellent communicator. Excels at being customer-focused, organized and knowledgeable of product development and processes. Able to motivate a work force to sustain high levels of productivity and accomplish challenging goals. Recipient of numerous awards in excellence for quality and achievement. Areas of expertise include: ·Microsoft Office: Word, Excel, PowerPoint, Outlook -Various customized database systems ·Performance Improvement, Mentoring, Training and Monitoring ·High volume in- and out-bound call center on multiple line phone system ·Excellent Employee Relations ·10 Key by touch AS400
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