Mary Walker
Clinc Support Administrator at Child Haven
Based in Dixon, United States
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Seniority
Other
Department
Other
Location
Dixon
Industry
—
Company size
13
Contact information
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m•••••••@childcarecenter.us
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Background
About Mary Walker
Experienced business analyst, project manager and teacher/trainer with technical background; proven to work effectively with all levels of stakeholders and subject matter experts; superior communication and interpersonal skills; motivated self starter; customer focused. Qualification include-Expertise in the field of technical support, service, and project management/administration -Strategic understanding of critical balance of business initiatives and customer needs -Ability to function as a coach, trainer and teacher to business employees, leadership or students -Proven track record of enhanced productivity while cutting redundant costs -Skillful collaborator with diverse teams to manage large-scale, corporate technology projects -Working knowledge of Software Development Life Cycle -Experience assimilating technical concepts, terms, and material, and explaining/training this material to non-technical clients Professional Achievements include-Attained technical support, service & administration experience (20+ years)-Supervised/managed staff in various functions of the Software Development Life Cycle (including rollout, testing, and release delivery) in support of various national sales force automation projects as well as enterprise-wide cellular billing software conversion projects (6 years)-Accomplished application maintenance programming (2 years +4 years of computer operations)-Excelled as technology trainer on national rollouts and cultural diversity trainer (6 years)-Managed complex software conversion projects (3 years)-Pursued working with elementary, secondary and minority school students as well as assumed various community service project (13 years)
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