Maryjane Wolfe

Customer Insights Analyst at Tesla

Based in San Francisco, United States

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Seniority

Staff

Department

Advertising & Marketing

Location

San Francisco

Industry

Motor Vehicle Manufacturing

Company size

89K

Contact information

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Email

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m•••••••@tesla.com

Phone

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Background

About Maryjane Wolfe

Customer Insights Analyst responsible for supporting Tesla's Voice of the Customer (VOC) program through customer survey, social media and mystery shopping analytics. Combining my passion for data analysis with my experience in luxury retail sales, I enjoy finding and sharing the customer story through detailed narratives and data visualization to enhance the customer experience, increase sales and build customer loyalty. Skills: Qualtrics Survey Analytics (Survey Platform, TextIQ, Vocalize), Salesforce CRM Administration, GapBuster Retail Mystery Shopping, Customer Lifetime Value (CLV), Customer Happiness Journey, Medallia, Tableau, Sprinklr, Microsoft Office (Advanced Excel, Powerpoint, Word), CSAT, NPS

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