Masae Ito
Process Manager at One New Zealand
Based in Wellington, New Zealand
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Seniority
Manager
Department
General Business & Management
Location
Wellington
Industry
Telecommunications
Company size
1.8K
Contact information
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m•••••••@one.nz
Phone
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Background
About Masae Ito
Experienced IT Service Management professional with a strong proficiency in implementing and optimizing a diverse array of IT Service Management practices, including IT Asset Management, CMDB (Configuration Management Database), Incident Management, Problem Management, and Change Management. Demonstrated success in spearheading IT service improvement initiatives and establishing resilient processes while leveraging best practice standards. Proficient in engaging stakeholders, designing effective processes, and utilizing technology to enhance operational efficiency. Ready to deliver operational excellence to enhance IT service delivery and efficiency.
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