Masike John

Background

About Masike John

I am an Officer for the Personal Banking Segment in FNB South Africa, In this role I am performing intermediate duties and support related to branch operational activities and financial service and help customers with their personal banking needs. cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services The position of Personal Banker also is required to be fully knowledgeable of all banking solutions and we also do authorisation for large Transactions online and point of sale and we also Authorize Credit Cards for Overseas usage, we do transactional Cancellations for Merchants on customers personal credit and cheque Cards… assist customer with emergency cash while they are abroad in case they lost their cars, new one card ordered for the customer… it feels exciting to be part of the most innovative bank in the world.