Mason Alexander

Background

About Mason Alexander

Entrepreneurial minded professional with a proven track record of success in business development, project management, and operations, who brings expertise in optimizing team performance and enhancing customer satisfaction. ACCOMPLISHMENTS • As Operations Manager & Project Manager at JXN, LLC, implemented a client relations management strategy that resulted in a 90% retention rate. • Managed a team of 10 at Gorilla Amped that increased monthly sales effectiveness by 143%+ and quarterly client retention by almost 300%. • As Founder of Wellness Studio, developed partnerships with suppliers and industry professionals to improve operations and increase revenue by a minimum of 30% yearly. • Increased user base by 50% within the second year of operation at Remote Fitness Platform. CORE COMPETENCIES Business Development| Sales Effectiveness |Conflict Management |Project Management |Event Coordination High EQ | Team Leadership| Customer Relationship Management| Operations Management | Process Improvement| Strategy| Training & Development | Cross functional-collaboration| Customer Service Fintech| Calendar Management| Documentation |Client Relations| Financials| Promotions| Supplier Relations LEADERSHIP PRINCIPLES Coaching & Mentoring| Results Driven |Learn and Be Curious| Empower Others | Innovate | Bias for Action FOUNDATIONAL VALUE Carry an additional 20 years of experience in the food, beverage, and hospitality industry. This has instilled core competencies on a foundational level such as customer satisfaction, people management, multitasking, conflict resolution, and high level composure.