Mason B.

Background

About Mason B.

Customer Support Agent * October 2023 to Present Healthcare Order Management Coordinator January 2022 - October 2023 Etekcity Corporation 1202 N Miller St, Anaheim, CA 92806 • Sole contact for direct to customer orders. Confer with staff, vendors, and customers to coordinate production and shipping activities. • Facilitate researching past order details and invoices. • Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.(TEMP) Data Entry Specialist December 2020 - January 2022 AppleOne Howroyd-Wright Employment Agency 770 The City Drive South Suite 1300, Orange, CA 92868 • Data entry, routine calculating, posting, and confirming duties to obtain primary financial data for use in maintaining accounting records. • • Verified and balanced invoice receipts, provided quality control for contracts and checks, and validated financial information. Delivery Associate July 2020 – December 2020 TruTech Logistics - Amazon South Street, Cerritos, CA • Delivery Associate for Amazon Delivery Service Partner. Loaded 250-300 packages daily, organized by provided route. • Troubleshoot access issues, parking safety, and route efficiency. Host/Server June 2016 – July 2020 • Red Robin Gourmet Burgers and Brews 1500 E Village Way, Orange, CA 92865 • Part-time Host, Server, and To-Go Specialist. • Customer Service with an attention to delivering a welcoming, attentive experience and resolving customer concerns. Substitute Junior Facilities Assistant November 2018 – December 2018 Orange County Department of Education 200 Kalmus Drive, Costa Mesa, CA • Retrieved mail daily from the United States Post Office. Internally distributed to Orange County Department of Education employees. • Operated mail machine to stamp and seal envelopes. • Accepted and shipped USPS, FedEx, and UPS parcels.