Massimo Demaria

Background

About Massimo Demaria

MASSIMO DEMARIA Toronto GTA, Ontario Contact: Massimo DeMaria | 647-384-7878 (Mobile)| massimo1demaria [@] gmail.com Customer Success • Over 35 years in high profile customer centric organizations at a senior management level. Has always been the main point of contact for customer service-facing issues and managing growth opportunities. • Enhanced employee engagement by addressing health and safety concerns, and ensuring teams have the best supervisors and colleagues in their groups. Program Leadership & Evaluation • Mentored and guided staff with many of them rising to leadership roles • Developed marketing plans in excess of $1 million • To mitigate the loss of opportunities due the lack of verified performance metrics, created a system to measure performance and establish KPI's for his direct reports. Contract Agreement Management • Negotiated numerous contracts for service resulting in cost savings. • Negotiated contracts & MOP’s for PM service agreements for a wide range of industry. Budgets • Wrote and executed budgets for a wide range of businesses from $4.1million up to $220 million. Stakeholder Management • Provides weekly reports to VP's and executive team on business results and budgets. Delivers success stories, growth opportunities and focus points. Community Engagement • Currently serving as a volunteer Firefighter (Supervisor level) for 12 years in the Township of King. • Initiated children’s tennis programs and is a certified soccer coach.