Massimo Sebastiani

Background

About Massimo Sebastiani

With over 20 years of experience in the Information Technology Industry, I have worked as a Microsoft System Engineer/Administrator and Cloud Solution Architect at the forefront of IT support. My expertise lies in helping and supporting customers to use technology effectively. I have a proven track record of delivering successful projects and solutions that meet business needs. • To provide onsite/remote support to domestic and international customers. Proactive and reactive customer support finalized to problem solving, innovation on Azure Cloud technologies aimed to spread Microsoft Cloud adoption worldwide. • Deep technical expertise in Azure Infra, Active Directory, Windows Server 2003 up to 2022, • Certificate Services (PKI) • Ability to solve complex technical problems in highly sensitive & challenging situations. • Ability to build strong customer relationships and act as a trusted advisor to technical & business decision makers. • A wish to be a key part of customers success by driving and helping effective use of deployed technologies. • Skills needed to manage multiple stakeholders and activities in order to deliver successful Microsoft Services’ (proactive) engagements. • Professional curiosity and willingness to always keep learning and growing. • Initiative and ability to work independently with minimal management supervision while being an active part of large regional team. • Strong technical and analytical troubleshooting skills. • Communication skills in international environment. • Experience in the enterprise customer arena. • Fully committed to creating an inclusive work environment where everyone feels welcome and valued. • Native Italian & high level English language