Massimo Zanetti
Project Leader at Fedex
Based in Milan, Italy
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Seniority
Manager
Department
General Business & Management
Location
Milan
Industry
Freight and Package Transportation
Company size
194K
Contact information
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m•••••••@fedex.com
Phone
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Background
About Massimo Zanetti
Experienced in Finance and Supply Chain Operations, highly communicative, problem solver and fully driven by change and process improvement. Demonstrated history of motivating internal staff to consistently achieve and exceed corporate objectives through high-calibre, multi-department customer support. My roles in the past ranged from Key User, Customer Service and Team Leader, Customer Service to Manager, Customer Operation Support and Manager, Customer Service Europe & Distribution and Manager, Customer Financial Service and finally Project Leader in Global Transformation Spearheading the relocation of supply chain, distribution, transport, customer management, and project management functions from remote EMEA sites to Budapest. Delivering highly responsive and qualitative service as part of customer experience priority Specialties: International Customer Service Supply Chain Management & Operations Financial acumen Change Management Project Management Problem Solving Continuous Process Improvement Goal Achievement
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