Mateen Amjad

Background

About Mateen Amjad

Experienced Program Manager with over a decade of expertise in IT service management, digital transformation, and large-scale technology implementations. As Founder and Principal Consultant at TurnKey Orlando, I help organizations realize the full value of Microsoft Dynamics 365—delivering strategic solutions in partnership with Turnkey Technologies, a national Microsoft Gold Partner. Previously, I led ServiceNow projects at PwC, optimizing enterprise ITSM workflows by designing and deploying integrated solutions that drive operational excellence and measurable results. While at Comcast, I enhanced telecom governance, achieved 100% SLA compliance, and boosted customer satisfaction by 15% through process improvements and cross-functional leadership. With deep skills in Agile methodologies and ITIL frameworks, I specialize in: Dynamics 365 strategy, implementation, and optimization ERP and CRM transformations Project and program management Business process improvement Service and cloud integration Dedicated to solving complex challenges with technology, I empower teams, ensure seamless project delivery, and enable clients to achieve their strategic goals. Let’s connect if you’re ready to transform your business with world-class Microsoft Dynamics solutions or drive lasting impact through digital innovation.