Mateo Carrillo

Background

About Mateo Carrillo

I am an experienced Social Media and Marketing professional with a strong background in building brand awareness, driving engagement, and leading impactful initiatives. Recently, I have taken on the exciting role of Membership Manager at the Crossroads YMCA, where I oversee membership services and engagement strategies aimed at fostering community connections, improving member retention, and promoting YMCA programs and values.In this role, I lead a team dedicated to providing exemplary customer service, building relationships, and creating a welcoming environment for members and guests. My responsibilities include team recruitment, training, scheduling, and ensuring operational excellence. Additionally, I support budget development, donor engagement, and membership campaigns, all while working directly with members to create a sense of belonging and connection.Throughout my career, I’ve focused on creating innovative strategies that not only achieve organizational goals but also highlight the importance of community and inclusion. I am passionate about using my skills to make a positive impact, whether through telling patient success stories in healthcare marketing or building connections that strengthen the YMCA mission.If you’re interested in connecting or discussing marketing, membership strategies, or community development, feel free to reach out!