Mateus Silva
Customer Service Specialist at Knokcare
Based in Portugal
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Seniority
Staff
Department
Healthcare & Human Services
Location
Portugal
Industry
Hospitals and Health Care
Company size
243
Contact information
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m•••••••@knokcare.com
Phone
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Background
About Mateus Silva
Experiência como operador e supervisor de atendimento backoffice, atuando diretamente na solução das reclamações dos usuários Claro Brasil na agência Nacional de telecomunicações (ANATEL). Experiência em monitorias de atendimento, aplicação de feedback, análise de relatórios, tratamento de ponto e absenteísmo. Foco em capacitação e gestão de pessoas. Experiência em gestão de Home Office. Conhecimentos avançados em pacote office. Excelência no atendimento ao cliente.
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