Matilda Ehrlich

Background

About Matilda Ehrlich

Proven professional with an extensive background in administrative management and operations, I bring a wealth of experience steering the growth and prosperity of corporate departments and operations. In current and past roles, I have showcased substantial leadership skills managing teams from 3 to 40 members, executing strategic planning initiatives, and formulating key performance indicators. Resulting in improvements in team productivity, efficiency, and overall operational effectiveness.Throughout my career, I have demonstrated success in multi-facets of operations, including business strategies, facilities management, and project delivery, while championing success metrics.With comprehensive exposure to diverse industry sectors, I specialize in leading cross-functional teams, streamlining operational procedures, and innovating cost-saving initiatives. Highlights of my career include reducing office operational and supply costs by up to 15% annually, overseeing the digital transformation of workplace services, and improving process efficiency by implementing standard operating procedures.My work in the HR domain has led to implementing and refining policies and establishing awards and incentive programs, driving motivation and retention. Notably, I have honed project management skills, leading to successful execution of projects within deadlines and budget constraints.Below are my specialty domains:Executive Operations Management | Office Services | Community Operations | Customer Relationship Management & Operations | Hospitality Operations & Experience Optimization | Project Administration | Customer Success Manager | Strategic Planning & Execution | Continuous Process Improvement | Team Leadership & Training | Cross-functional CollaborationAs per my record, I have a stellar track of optimizing processes and tracking department KPIs for productivity maximization and potential bottlenecks rectification.In all my roles, the beacon of success is the seamless fusion of human resources, management, administration, and operations functions. I believe in adopting modern strategies to drive enterprise-wide success and foster a work culture that emphasizes proactive control, optimal productivity, and coordinated efforts.