Matt Arch
Senior Customer Success Manager at Euna Solutions
Based in Burlington, Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Burlington
Industry
Software Development
Company size
648
Contact information
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m•••••••@eunasolutions.com
Phone
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Background
About Matt Arch
I am an accomplished Relationship Management specialist with more than 20 years of experience. I thrive in developing business-to-business relationships and managing customer service teams. I am known for strong analytical, and judgment skills that lead to fair, timely, and safe decisions. I have successfully led multiple major projects simultaneously with superior project management, time management, and prioritization skills. I have a terrific ability to multitask and work in a fast-paced environment. CORE SKILLS: Relationship Management Communication Project Management Negotiations & Contract Management Key Performance Indicators (KPI) Escalation Triage Time Management Sales Techniques Leadership MS Office 365
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