Matt Connor

Background

About Matt Connor

Collaborative Supply Chain Director with 20+ years experience in people leadership, talent development, change leadership, multi-site management, business growth, internal/external customer engagement, and multi-category sales growth. Engaged operations leader specializing in talent development and continuous improvement to exceed operational targets. Supply Chain Management | Continual Improvement Process Email@: mconnor483@gmail.com Manager employing exceptional operational, customer service, communication, and leadership skills to ensure a differentiated experience for internal and external customers while driving increasing productivity to out-pace planned goals. Expertise in culture assessment and plan development to close engagement/talent gaps, update existing or introduce new programs, and leverage resources to yield high-performing teams. Expert operations leader adept at problem solving, process development/ management, multi-tasking, productivity improvement, and surpassing targeted goals. Focused on utilizing insights/experience from all channels to develop processes that incrementally improve productivity and can also be universally applied in all network facilities. CORE COMPETENCIES: Multi-site Operations Middle-Mile/Last-Mile/eCommerce Distribution Process Improvement Change Leadership Customer Service Staffing Forecasting Strategic/Operational Planning and Development Profit & Loss Management ACCOMPLISHMENTS: • Tasked by Senior Leadership and Executives to support day-to-day operations of nationwide distribution facilities and act as Supply Chain liaison for long-term business development strategy of platform. Worked cross-collaboratively with multiple groups domestic and international on various project areas. • Drove strategic plan for network start-up and collaborated on development/implementation of 4 processes to improve last-mile capabilities and end-customer service. • Led teams through FY2020 uncertainty, leveraging improved processes to reduce cost 6.7% YoY while providing flow growth of 20%+. Influenced leadership direct reports to continually innovate, share new ideas, and develop best practices to keep our teams safe, engaged, and productive despite the tumultuous environment. Contact me at Mconnor483@gmail.com or 717-350-0195 for any Supply Chain Director or General Manager opportunities.