Seniority
Other
Department
Other
Location
Charlotte
Industry
Utilities
Company size
2.1K
Contact information
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m•••••••@epri.com
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Background
About Matt Corbett
Accomplished Global Technology Management Leader with substantial comprehensive experience in Corporate Information Technology, Customer Service, and Account Management. Very knowledgeable in all technical environments as well as business principles and processes. An understanding, innovative leader who has an excellent sense of teamwork that delivers results by instilling commitment, trust, fairness, and loyalty. Expertise in customer advocacy, support center operations, corporate skills training and strategic planning. Extensive knowledge and experience working with Major Global and Fortune 500 Companies in Financials, Telecom, Healthcare, and U.S. Federal Government sectors. Managed several roles that include Technical Support Engineers, Escalation Engineers, Resident Support Engineers, and Support Account Managers which includes local and remote employees across US, EMEA, and APAC. Also have experience with working with Sales Teams, Professional Services, and Advanced Consulting groups to achieve customers needs. Specialties: Management, Escalation Management, NAS, SAN, Networking, Exchange, Windows Administration, Performance, and Capacity Planning
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