Matt F.
Customer Experience Lead at Dirtea
Based in United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
United Kingdom
Industry
Food and Beverages
Company size
38
Contact information
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m•••••••@dirteaworld.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Matt F.
Highly motivated people leader with 3+ years experience managing D2C customer service teams. Focused on driving customer satisfaction, escalation management and process improvement through data and customer insight. I have led top performing teams in global support networks, achieving departmental targets. I am adept at working in high-growth/scaling organisations, with a passion for delivering exceptional customer experiences.
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