Matt Horner

Background

About Matt Horner

As a forward-thinking leader with over seven years of experience in corporate environments, I have achieved and surpassed performance targets within Leadership, Strategic Priorities, and Operational Excellence. My career is marked by a proven track record in directing end-to-end operations, identifying downstream impacts, and coordinating simultaneous projects. I excel in delegating high-priority workloads, prioritizing business needs, and building consensus among stakeholders. My expertise lies in managing complex problem resolution, inventory control, and document custody, all while maintaining a strong leadership style that focuses on proactive management. I am committed to providing the necessary tools and resources for efficient deliverables and am recognized for enhancing team performance and customer satisfaction through effective training, quality control, and cross-functional collaboration. Some Areas of Expertise: Operations Management Project Coordination Records Management Performance Management Service Level Agreements (SLA's) Strategic Planning Process Improvement Team Leadership Administration Project Management Complex Problem Resolution Inventory Control Document Custody & Handling Documentation Document Management Training & Development Quality Control Time Management Workload Prioritization Cross-functional Collaboration Multitasking Customer Satisfaction Troubleshooting Career Highlights: Consistent Achievement of Statutory Performance Targets: Successfully achieved and surpassed statutory performance targets for seven consecutive years, including Strategic Priorities, Operational Excellence, and Leadership, ensuring high customer satisfaction. Effective Management as Acting Work Director: Managed end-to-end facility operations as acting Work Director for two months, during the absence of the previous Work Director and Manager, preserving the company's productivity, profit, and reputation. Development of Instructional Guides for Enhanced Performance: Prepared and delivered instructional guides for various tasks to current employees and contract resource personnel, enhancing Performance Standards by streamlining output and saving quality time. My dedication to excellence and ability to lead teams towards achieving strategic goals make me a valuable asset in any organization.