Matt Kain

Background

About Matt Kain

It comes as no surprise that Brick & Mortar Retail needs to do everything in their power to keep ahead of their competitors. In spite of this, retailers are apprehensive when it comes to using powerful solutions and information that can assist with doing just that! When it comes to eCommerce, tools like dwell time, bounce rate, conversions, customer journey, surveys, chat and so much more are considered standard tools used to optimise customer experience and increase basket spend. Why not make this the norm for Brick & Mortar Retail? Thanks to Service Systems, now you can! We have a broad understanding of retailers’ pain-points and aim to complement and improve the retail experience by introducing various tech solutions that elevate a data-driven approach to retail management and consumer engagement, ultimately forging the roadmap to success. For more than a decade, Service Systems has successfully assisted retailers with their in-store technology needs. From single stores to retail chains, we develop and deploy solutions that solve challenges. We are confident that we can provide you with the knowledge, technology and passion to make it happen!