Matt Konieska

Background

About Matt Konieska

SKILLS SUMMARY Over 4 years of experience as a Retail Support Specialist level 3 Thorough knowledge of MIS systems and equipment including but not limited to servers, networking devices, hand held devices, desktop computers, and registers. Thorough understanding of networking which allows connectivity to servers, host machines and Internet working with 3rd party partners to ensure that our network connections to remote sites remained operational and testing of new technologies to ensure that we did not have any connection loss. Windows Desktop Operating System, SCCM, Kaspersky, Access, Micros PoS software experience. QUALIFICATIONS SUMMARY Identified solutions for end-users so they can be as efficient and effective as possible in their respective roles by leveraging existing system resources and software or researching potential solutions for possible implementation. Worked closely with team members to ensure that all customers receive the highest level of customer service possible by using best practices and educated judgment to implement sound solutions or device configurations. Installed and maintained Kaspersky on servers and client machines in all 92 retail stores