Matt McCutchan
Manager of Client Engagement at Forcura
Based in Jacksonville, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Jacksonville
Industry
IT Services and IT Consulting
Company size
45
Contact information
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m•••••••@forcura.com
Phone
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Background
About Matt McCutchan
Client Engagement and Customer Success leader with 20+ years in technology and SaaS, including 10+ years in healthcare-focused solutions. I build and lead high-performing teams that drive retention, adoption, and growth across complex enterprise environments. My experience spans SaaS, healthcare, media, and nonprofit sectors — developing client success playbooks, refining team structures, and partnering with C-suite stakeholders to improve outcomes and long-term client loyalty. I’m passionate about connecting strategy with execution to deliver measurable business impact and sustainable growth. Specialties: Client Success Strategy | SaaS Operations | Retention & Growth | Executive Engagement | Cross-Functional Leadership
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