Matt Needham
Flm - IT Service Management at Bruce Power
Based in Port Elgin, Canada
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Seniority
Staff
Department
Other
Location
Port Elgin
Industry
Utilities
Company size
4.2K
Contact information
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m•••••••@brucepower.com
Phone
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Background
About Matt Needham
Over ten years work experience in both service desk and field computer technical support; organized, detail-oriented and safety-conscious technician Diligent problem-solving and troubleshooting skills; utilize and improve support processes to quickly diagnose and address software or hardware issues Exceptional oral communication skills, with practiced ability to explain technical concepts in an understandable way to a variety of audiences Vast understanding of network technologies as per Cisco Networking Academy, specifically network essentials, routing protocols, switch configuration, and WAN configuration Proficient with Microsoft Word, Excel, Access and PowerPoint; knowledgeable in Windows operating systems including Windows XP, 7 and 8, as well as Mac OS X and Linux systems
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